Did you see Meet the Press on Sunday morning?

Gov. John Hickenlooper (D-Colo.) and Gov. John Kasich (R-Ohio) participated in a bipartisan news conference to discuss the Senate health care bill in Washington on Sunday.

However, that wasn’t the most interesting part of the scene. The background for our Colorado Governor’s interview was a shot of a ski run in the Rocky Mountains taken this summer. Not only did that show how beautiful our mountains are for recreation in the summer, it also suggested that those ski runs are just as beautiful with snow and skiing in winter.

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Using this photo of the Black Canyon isn’t nearly as appealing as the ski run in the summer.

The backdrop for Governor Kasich was the blue, Meet the Press background. What a missed opportunity for Ohio to showcase their state. AND brilliant use of the National stage to showcase Colorado.

You don’t need to be on television to use this media feature. These backdrops can be used in photographs, video (i.e., You Tube and Face Book videos), and during interviews. If you were to have media exposure, what would you want in the background to showcase your expertise? I would feature my Emmy. This represents my involvement in television and representation on the Regional and National Television Academy Boards. Right next to that would be my book.

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Do You Say It Often Enough?

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No matter who you are or what you do, you need to say two words often and genuinely. They are thank you. Most of us don’t say it often enough or with sincerity.

When was the last time you felt deeply grateful? What happened? And, more importantly, what did you DO to acknowledge your gratitude? Gratitude is an attitude muscle that needs daily exercise!

Every day, Marcia reflects thankfulness in her gratitude journal. She makes a note of at least three things to express gratitude and why she is grateful. Carol uses this same approach and writes about three things she accomplished that day and expresses gratitude.

The next day they each do something to reflect this gratitude. The quickest and best idea is to send a thank you note by snail mail. To have this note most effective, make it specific, personal, and be your authentic self. If you want to send a gift, think outside the box. Some fun ideas are movie tickets, gift cards, a sheet of personalized postage stamps featuring their company logo. See Zazzle.com for custom stamps. These can all be included easily inside your thank you note. Or you can think of something specific to make their lives easier; bake homemade doggy treats or volunteer for a dog walk for your pet-loving friends. Being personal shows sincerity.

When expressing your gratitude with the words “thank you,” be timely, specific, and genuine. Hand-written and mailed with a stamp in an envelope are really nice. In addition, send a quick email followed by the snail mail. It’s too powerful and too important to do it only half way. A card with a thoughtful message is something people hold dear. They appreciate a personal message in your handwriting. Waiting too long to say thank you makes you come across as insincere.

What was the reason for your last Thank You note? Was it for a referral to a potential client? Or a lead to a job opening? Or perhaps an introduction? Or an invitation? Maybe even a gift or kindness? Or perhaps someone took their time to evaluate your LinkedIn profile or evaluate your business? Have you thanked someone for just being their friend? Thank people on LinkedIn for their articles. And the best way to thank them is to share the article.

Life is much better because we are happier when we are grateful. How can you spread that happiness to everyone around you? Those who are more grateful are more productive and inspiring due to their greater passion and commitment levels.

The best gifts still come from the heart! If your friend has a special cause they care about, why not make a donation in their name or volunteer some of your time to their cause? This will mean more than cookies, candies, or flowers because you’re taking your friend’s love and spreading it around to others.

Now…right now is the time to reflect, express, and reap the benefits of gratitude! Today’s world is fast paced. Let’s make it a point to not let Thank You slip away.

And while it’s fun to thank our peeps for the “good stuff”; it’s doubly important to thank your complaining customers. Why?? If they are complaining, it generally means they still want to do business with you. The best way to handle this is to first thank them for their business and then explain how you will make things right and then offer a special thank you gift letting them know they are helping you make your business or service even better for them and others. This is your chance to earn their repeat business.

Thank you for taking your valuable time to read this article. Please respond and let us know your favorite thank you of all times? We would love to hear your thoughts on thank you…and who will receive your next thank you note and why you are sending it?

Share and we’ll pass around some clever new ways to say thank you. Saying thank you is simple, it’s powerful, and you will make someone’s day with a sincere thank you!!

by Marcia Reece and Carol Naff

Always give without remembering and always receive without forgetting. ~Brian Tracy

The Most Expensive Strategies

The biggest difference between what you have now and your vision of what you want to have happen is time AND the right strategies. Of course, there are some really dumb ideas that don’t manage to take off and become successful. But generally, what stops you is time and an individualized plan with the strategies/tactics that work. Think about all those great ideas that were lost because they didn’t result in success.

Most expensive strategy

Recently, John Assaraf said that the most expensive strategy for building your business is doing it yourself. It will take that much more time to accomplish your goals. You’ll make the same mistakes that have been made by many, many other business owners. It costs you lost revenue when you don’t work with someone who can guide you to find the right strategies for your business. It all may be lost to time.

There’s no shortage of opportunities including a favorable time for dramatic growth. Never blame anything or anyone. Look at what you are doing and think bigger to achieve your vision.

Of course, first, you’ll have to find a way to identify those opportunities. Next, you’ll need to develop a strategic plan to exploit them. And then there’s the ongoing task of managing your new program to reach your new goals.

It’s a real challenge. No doubt about it. Imagine being able to shorten that list of things to do and reach your goal more quickly. Yes, Mariner Company is accepting new clients and rewards referrals.

According to the SBA, it often takes business owners three years to start up a business and get it to a point where it’s producing income. Imagine taking the shortcuts and knowing exactly what tactics will produce those big results. Imagine learning what to eliminate. Those are the wasters of time, money, and energy that produce little or no results.

Strategy: So get motivated for a fresh start, a new beginning, and a whole new reinvention of your life to change the results and gain success.

“Be a Leader. Give the other person a fine reputation to live up to.” Dale Carnegie

Kidding Around – Are you ready to have fun?

How quickly we lose the simple pleasures of childhood.

Plan now to have a great time when the weather is perfect for outdoor activities. Make sure you accomplish all that you hope to do. Now is a good time to plan for some fun before summer gets away from you. Yes, schedule these activities on your calendar.  We all need more childlike moments to balance our serious natures. This is the kind of carefree, timeless moment that children experience while having only one goal in mind ~~ FUN!  How quickly we lose the simple pleasures of childhood…. Kidding Around - Are you ready to have fun?

In the spirit of lightening up, here are some ideas that might help you to reawaken that little kid in you.

  • Buy a giant pad of paper and some pastels and schedule a time to draw, using your fingers to smudge the colors together. Buy several cans of Play-Doh and keep them in your office.  Create a new monster every week.
  • Spend an hour in the mountains noticing the height of the trees, the color of the grass, and the little pine cones, sticks, and rocks.
  • Close the shades, put on your favorite dance music and dance in your living room.
  • Get dirty. Go out and weed the yard, plant a tree, or simply dig holes in the dirt.
  • Visit a local toy store and spend some time picking out a favorite coloring book. Keep this book in your office and between your adult duties, steal some time each day to color.
  • Spend an hour sitting on the grass looking for a four-leaf clover.
  • Buy a hula-hoop and see if you can still swing it. Learn how if you never could.
  • Have a serious conversation with a dog.
  • Gather a group of friends for dinner and play musical chairs.
  • Grab a friend, buy a watermelon, and have a seed-spitting contest.
  • Buy a teddy bear and/or sleep with a stuffed animal.
  • Spend fifteen minutes mimicking your cat or dog.
  • Camp in the mountains and talk to the squirrels as the sun comes. Enjoy them as they throw pine cones at you and chatter away.

These are the kinds of things to create joy in your life. Do them for no other reason than to upset the apple cart of life and interfere with the rigidity of our daily lives.

Strategy: Create your JOY list of things you want to do for fun. What’s on your list for fun? Need more ideas?

16 Tips for a Sweet ’16

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Constant Contact developed these tips to make your year especially sweet in ’16.

Start with a plan and set specific goals. Set one big marketing objective for the year, one for each quarter, and maybe one for each month. Keep them simple and specific so you can focus on how to achieve them. Ask for referrals. Word-of-mouth marketing is one of the most powerful sources of new business, so think back to all of the customers you’ve helped. Chances are that they have a network ready to buy from you. Don’t be afraid to ask!

Make it easy for customers to find you. Whether someone is searching for your individual business or the answer to a problem that your business can solve, taking steps to improve your website’s visibility on Google will make it easy for your next great client to find you. Here are some tips to help you get started.

Be mobile friendly. People are relying more and more on their mobile devices to consume and find information. It’s time to give serious consideration to making your digital communications mobile friendly. Make sure your website and your emails are optimized to work with mobile devices.

Take it offline. Nothing holds the same power as getting together in person. Whenever possible, leverage those online acquaintances with offline events that bring people together. You’ll strengthen the relationships that can lead to long-term growth.

Grow your list. Growing an email list may seem like a lofty goal, but remember: 90 percent of consumers like to receive promotional emails from the companies they do business with. Here are a few ideas to help you get started.

Stand out in the inbox. Make sure people recognize that your emails are coming from you by using a consistent from name and from email address in every message you send out. t. Craft a compelling subject line that catches your readers’ attention and lets them know why they should click to open.

Turn your Facebook fans into email subscribers. It’s important to connect with your Facebook fans in multiple ways, and one of the best ways to do that is through your email list. Email marketing works because it allows you to reach people in the place they go every day—their inbox! If you’re a Constant Contact customer, you can easily add an email sign-up form to your Facebook Page.

Expose your business to new people with Instagram. This social network built for sharing photos is surging in popularity. Here’s how you can use it to get in front of new audiences.

Create content that your customers care about. Finding content ideas can be easier than you think when you turn to your customers to guide you. After all, they’re the ones who will be reading and engaging with the content! Here are a few ways you can easily keep them engaged.

Know the essential elements of a great fundraising email. For non-profit organizations, email marketing is a critical component of donor engagement. Want to know five things to consider when designing your next fundraising email?

Look great on social media. Great visuals have become a crucial aspect of online marketing—in fact, 63 percent of social media is made up of images! Use this handy sizing guide to make sure that you’re creating great images for your business’ social media channels.

Take time to learn. Whether you’re looking for email marketing tips, general marketing advice, or other subject-specific guides, Constant Contact’s blog and YouTube channels are full of great resources to help you #BeaMarketer!

Offer a discount or promotion. Whether it’s a coupon in your local paper, an annual sale at your store, a trackable coupon, or a special offer for your most loyal customers, discounts can be a great sales driver for your business. Consider putting together a special offer or promotion to attract new—or reward your best—customers.

Welcome new email subscribers with an automated message. A good “welcome email” can set the tone for the relationship you plan to build with your new subscribers and helps engage them in your business or organization. I can help you with eight tips to help you create a more effective welcome email.

Get feedback from your customers. Consider sending a survey to your customers to create a two-way communication channel. You can ask for ways to improve your services or products, get topic suggestions for your blog, or even just do a little customer research.

Get started with Constant Contact to stay in touch with everyone you meet. Use this link and I can help you get started. Constant Contact with Mariner Company

Call me next week so I can help you get started on a Sweet ‘16!

 

The 30 Magic Marketing Words You Should Be Using

Carol Naff Creative Marketing Coach

Secret Trigger Words to   Elicit Responses

Savvy business owners, copywriters, and designers know how language influences emotions and persuades action. Certain words and phrases are time-tested to boost response and conversion rates  almost across the board. Of course, different motivating words and phrases work better in different situations, and it’s up to you to figure out which work best for your business. It isn’t all that difficult to figure out, though: If your intuition doesn’t tell you, your customers will. Test the following 30 “magic marketing words” in your next email, social media or blog post, on a direct-mail postcard or website to see which yields the best response.

  1. You – Write as though you’re speaking to the customer and about the customer, not about yourself.
  2. Because – Give customers a reason why they need to take action.
  3. Free – “Because” we all like free things, right?
  4. Value – This implies customers are getting something versus losing something (i.e. money when you say “cost” or “price”).
  5. Guaranteed – Give customers a guarantee to minimize risk perception, so they feel they have everything to gain and nothing to lose.
  6. Amazing – Customers will respond to something that is incredible.
  7. Easy – Make it simple for customers to take the next step in the purchasing process, and let them know how much easier life will be with your product or service.
  8. Discover – This implies there is something new and unknown to the customer, something that has supreme benefits and gives them an edge.
  9. Act now – Motivate an immediate response with a limited-time offer.
  10. Everything included/everything you need – This establishes that your product or service is all your customers will have to buy in order to achieve their goal.
  11. Never – Point out a “negative benefit,” such as “never worry again” or “never overpay again.”
  12. New – Your product or service is the cutting edge in your industry.
  13. Save – The most powerful word to showcase monetary savings, or even time savings.
  14. Proven – Remind customers that your product, service or business is tried-and-true.
  15. Safe and effective – “Proven” to minimize risk perception for health and monetary loss.
  16. Powerful – Let customers know that your business, product or service is robust.
  17. Real results/guaranteed results – Your customers want results, after all.
  18. Secret – Not everyone succeeds, and there are secrets to success. Let customers know you can reveal those secrets.
  19. The – This implies your solution is the “end-all-be-all.” Consider the difference: “3 Solutions for Marketing Success”/”The 3 Solutions for Marketing Success.”
  20. Instant –Instant access or downloads are more appealing than waiting.
  21. How to – Start off with a solution so customers read the rest of your copy.
  22. Elite –Your customers are among the best in the world. Invite newbies to join a highly desirable club.
  23. Premium – Premium helps denote high quality.
  24. Caused by – If your marketing literature builds a case for your product, transitional phrases such as “caused by,” “therefore,” and “thus” can help reinforce the logic of a purchase.
  25. More – Do you offer more than your competitors? Let your customers know, because they want the best deal, after all.
  26. Bargain – Because customers want a great deal, remember?
  27. No obligation – Create a win-win situation for your customers.
  28. 100% money-back guarantee – Again, no risk.
  29. Huge – A large discount or outstanding offer is difficult to resist.
  30. Wealth – If you’re selling products and services related to money, wealth is a desirable word for customers.

The key to success is to combine these words into phrases that trigger buying behavior. For example: “Get real results instantly – 100% money-back guarantee – act now!” Keep your copy short and sweet, play on emotional triggers with these words and phrases, and you’ll increase your conversion and response rates. Vertical Response published these ideas.

Do You Believe in the Impossible?

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At a very young age, I believed I could fly. My beliefs came crashing down when I took a flying leap at the top of the stairs.

The Golden Thread that weaves its way through my career was very much like believing I could fly — if I didn’t know how to do something, I learned very quickly how. My best resource is my coach.

Consciously I began to change my thinking to what I wanted, the outcome, and desired result. I changed my thinking to affirmative achievements and surrounded myself with individuals who are also proactive and positive thinkers.

We are also grateful for all the good that we have. I’m thankful for my clients and my expanding, wonderful client base. I appreciate my family.  I’m thankful for my energy both on and off the tennis court and in my work. I’m grateful that I had the opportunity to represent this Region on the National Emmy Board and travel the world with them for four years. I’m grateful that this Regional Board recognized my contributions and gave me the Governor’s Award, which is an Emmy. Yes, I have a Golden Girl.

Recently, someone said it was hard to get clients and hard to know where to find them. If we believe it is hard, then it will be hard. Take a look at your thoughts, comments, and actions and determine if they are affirming and reinforcing what you do want or what you don’t want. Take a really hard look. Change your actions to be proactive and knowing that you will find plenty of clients. Learn how to shift your actions from being reactive to proactive. Shift from react to respond. I can help you with that.

Be patient with yourself. This may be a new way of thinking and it will take diligence and powerful intention to keep declaring WHAT YOU DO WANT!

Never mastered the flying thing, however.